Yellow.com
Seasons
Leaderboard
NewsLearnResearchRankingEcosystem
Wallet
yellow banner logo
TRADING
PLATFORM LIVE
yellow bottom left star road
GET STARTED
yellow bottom left star road

page_tag_header_title

page_tag_header_description

News

An internal memo cited a siloed structure as the ride-hailing giant removed a tenth of its customer support roles for AI. (Image: Shutterstock)
Uber Fires 10% Of Its Support Team And Blames Its Own AI Push
Jul 23, 2026
Uber cut 10% of the jobs in its customer service arm on Wednesday, tying the reductions directly to its wider push into artificial intelligence. Key Points: Uber removed roughly 10% of roles in community operations, the unit that handles rider, driver and courier support. Remote employees on the aff

page_assets_paginanation_label

1
Yellow.com
Yellow.com
AboutContact UsEditorial teamPress Releases
LEGAL
Terms of servicePrivacy policyCookie policy
Group
Yellow NetworkYellow CapitalOpenwareYellow CoworkingFoundation
Yellow Network
How It WorksAbout YELLOW token
Socials
©Yellow.com 2026